What to Expect at Your First Appointment at Bigoudee Coiffure

Booking at a new salon can feel a little daunting — especially when you have a specific goal in mind and want to make sure you are in the right hands. At Bigoudee Coiffure in Mount Lawley, we want every first-time client to feel completely comfortable and confident from the moment they walk through the door. Here is exactly what to expect.

Before You Arrive

You can book online through our website or call us directly on 08 9328 3244. When booking, you will choose your service and preferred stylist. If you are unsure which service is right for you — for example, whether you need a balayage, a full colour, or a colour correction — you are welcome to book a consultation first. There is no pressure to commit to a service without talking it through.

Before your appointment, it helps to gather a few inspiration images. These do not need to be exact — they are a starting point for the conversation. Save a few photos to your phone that show the colour, cut, or overall vibe you are after.

The Consultation

Every appointment at Bigoudee starts with a consultation. Your stylist will sit down with you, look at your inspiration images, assess your hair’s current condition, and ask questions about your lifestyle and maintenance preferences. This is not a formality — it is the foundation of the entire appointment.

Be honest about what you have done to your hair previously — box dye, previous bleaching, heat damage. This information helps your stylist create a plan that is realistic and safe for your hair. There is never any judgment here.

The Service

Once the consultation is complete and you are both on the same page, the service begins. Depending on what you are having done, your appointment may take anywhere from 45 minutes for a cut to 3 or more hours for a full colour transformation. Your stylist will give you an honest time estimate at the start.

We use O&M ammonia-free colour for all colouring services — a clean, professional formula that is gentler on your hair and scalp. For treatments, we work with Kevin Murphy, K18, and Davines — salon-exclusive brands chosen for performance.

The Finish

After your service, your stylist will blow-dry and style your hair and walk you through how to recreate the look at home. They will recommend specific products suited to your hair and show you the techniques they used. This is also the time to ask any questions about maintenance, home care, or your next appointment.

Booking Your Next Visit

Before you leave, your stylist will recommend when to come back and what to book. Whether it is a toner refresh in 6 weeks or a trim in 8, we will give you a clear plan so you always know when to return to keep your hair looking its best.

Find Us in Mount Lawley

Bigoudee Coiffure is located at 602 Beaufort Street, Mount Lawley, Perth. We offer free parking nearby and are easy to reach from across the city. Book online or call 08 9328 3244. We look forward to welcoming you.