Booking & Cancellation Policy
We require 24 hours’ notice for cancellations or changes to your appointment. Late cancellations or no-shows may incur a fee of up to 50% of the booked service value. This policy helps us manage our schedule and ensure availability for all clients.
Pricing
All prices listed on our website are starting prices and may vary depending on hair length, thickness, condition, and stylist level. Final pricing will be confirmed during your consultation before any service begins.
Payment
We accept cash, all major credit and debit cards, and Afterpay. Payment is required at the completion of your service.
Satisfaction Guarantee
Your satisfaction is our priority. If you are not completely happy with your service, please contact us within 7 days of your appointment and we will arrange a complimentary adjustment.
Privacy
We respect your privacy. Any personal information collected during booking or services is used solely for the purpose of providing our services and will not be shared with third parties without your consent.
For questions about our terms, contact us at 602 Beaufort Street, Mount Lawley or call 08 9328 3244.